If you have changed your mind about a product purchased from Healthylife, we will provide a refund [at our discretion], provided that the product:
is flagged with us for return, with valid proof of purchase, within 30 days of purchase;
is in its original condition, including with original packaging and security seals intact;
is not a product that is an exempt product (as set out in the “Products exempt from Change of minds returns)
Has not been used and, if a perishable product, is not expired or close to expiry
In certain circumstances, you may be required to provide further information such as photo identification. Information collected in this manner will be stored securely in accordance with the Woolworths Group Privacy Policy. Healthylife reserves the right to refuse a refund for unverified purchases.
Return shipping is at the customer's expense for Change of Mind returns.
This policy is in addition to your rights under the Australian Consumer Law.