Healthylife recommends you use Chrome (for best use of our site) and adding your Everyday Rewards card, however other browsers are also compatible.
Note, for security purposes, healthylife can not add your Everyday Rewards card to your account for you.
1) "Something went wrong! We were unable to log you in. Please try again later"
If you are seeing this message on your screen, it is an issue with the Everyday Rewards platform.
Please contact Everyday Rewards directly and they will be able to assist.
Their contact details can be found here: https://www.woolworthsrewards.com.au/contact.html
2) Access Denied - How to troubleshoot
We see some customers having issues linking their Everyday Rewards Card whilst on a VPN connection or a virtual machine. This is usually because of web security reasons on the Everyday Rewards site.
- If you have an active VPN or using a Virtual machine, can you please disable it and try again.
- If you have disabled your VPN and are still getting the Access Denied message, you will need to contact Everyday Rewards to have this resolved.
Their contact details can be found here: https://www.woolworthsrewards.com.au/contact.html
3) Everyday Rewards Linking Error - How to troubleshoot
We see some customers having issues with Everyday rewards card linking when their session expired.
- Session expiry usually happens, if you are ideal on the account page for more than 20 mins or takes a long time to enter your rewards card.
- If you have cleared your browser cookies
- If you have blocked cookies on your browser
To resolve - Logout and try log in again, then go to My Account and try to link your Everyday Rewards Card again.
If you are still having issues, please click HELP or the (?) icon (if on mobile) in the bottom left-hand corner of the page to chat with Customer Service to assist, Live Chat is available from 9am-5pm Monday to Friday.
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