The below article includes the following
- When will my order be dispatched?
- Delivery time after your order has been dispatched
- Can HealthyLife tell me exactly when my order will arrive?
When will my order be dispatched?
We generally will dispatch your order within 3 working days, however, this may vary periodically depending upon volumes of orders and Covid-19 impacts.
Orders sent via Express Shipping will still be dispatched within 3 working days, Express Shipping does not mean your order will be dispatched any faster than Standard Shipping.
Our orders are shipped Australia-wide using Australia Post E-parcel service- which allows you to monitor the progress of your delivery via the tracking link, we will email you when your order is dispatched. Click the following link for how to track your order.
Please also note our distribution centre are closed on weekends and NSW public holidays.
Delivery time after your order has been dispatched.
Due to the current Covid-19 impacts and an influx of deliveries received by Australia Post, please allow a minimum of 2-10 business days for your order to arrive (this excludes public holidays). Please note we cannot guarantee delivery within this timeframe and these times are a best estimate only.
Australia Post are currently experiencing high volumes of deliveries, so please keep this in mind when waiting for your package to arrive, as a delay does not mean your package is lost.
Can HealthyLife tell me exactly when my order will arrive?
No, once your order is with Australia Post, we are unable to give you an exact date of when your order will arrive as this all depends upon Australia Post's volumes and other impacts, for example - Covid-19 and extreme weather. We do not have this information.
The best way for you to keep up to date with when your order will arrive is to monitor the tracking link we send to you when we've dispatched your order.