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Placing an order with Everyday Market
Placing an order with Everyday Market
Updated over a year ago

Order Information

  • What if there is an issue with my Everyday Market order?

    If there is an issue with your order, please contact Everyday Market from Woolworths customer service team here.

  • How can I track my Everyday Market Order?

    You can track the status of your order by logging into your Woolworths online account and checking under 'My Orders'. We will send you an email notification for your different stages of the order ie picked, packed, shipped.

  • Am I able to pick up my order from a Healthylife Pharmacy store closest to me?

    Products ordered via Everyday Market are available for delivery only, in-store pick up is not available.

  • How can I change or cancel an order I have placed?

    Sorry, once you have placed your order, it is unable to be modified or cancelled. If you need assistance with your order, please contact Woolworths Customer Service team on 1800 000 610.

  • What is my Everyday Market order number?

    Everyday Market numbers start with ‘EM’ followed by 7 numerical digits e.g. EM1234567. Your Everyday Market order number can be found in your invoice or in the ‘My Orders’ section in your online account.

    If you buy Everyday Market items from various Everyday Market Partners within one transaction, you’ll receive a separate order number for each Everyday Market Partner.


Refunds/Exchange

  • Can I return/exchange products bought via Everyday Market?

    For returns or exchanges regarding any Healthylife or HealthyLife Pharmacy products on Everyday Market, please refer to the Everyday Market returns policy.

  • How do I return an Everyday Market item?

    For returns of Healthylife or HealthyLife Pharmacy items purchased via Everyday Market from Woolworths, please see link [


Everyday Reward Points

  • Will I be able to collect Everyday Rewards points on products sold and supplied by HealthyLife Pharmacy on Everyday Market?

    All products sold and supplied by HealthyLife Pharmacy on Everyday Market are excluded from collecting Everyday Rewards points.

  • Will I receive Everyday Rewards points for Everyday Market items supplied by Healthylife?

    Yes, you’ll receive Everyday Rewards points on all Everyday Market items, other than any excluded items such as smoking products, gift cards and products sold and supplied by HealthyLife Pharmacy via Everyday Market from Woolworths (see Everyday Rewards Terms and Conditions).


    You'll collect a minimum of 1 point for every dollar you spend on Everyday Market items, even if the seller doesn’t offer these on their own website.

  • Can I collect Everyday Rewards points on products sold and supplied by HealthyLife Pharmacy via Everyday Market from Woolworths?

    No, you cannot collect Everyday Rewards points on any products sold or supplied by HealthyLife Pharmacy via Everyday Market from Woolworths


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